CHAI has been re-accredited under the Scottish National Standards for Information and Advice Providers (SNSIAP) for the provision of welfare rights, debt and housing advice and representation!
We have been assessed as meeting the Quality Assurance Framework (2009) that is the accepted quality framework for agencies providing advice on housing, money, debt and welfare benefits issues. The SNSIAP are designed to help not-for-profit organisations providing housing, welfare benefits and money/debt advice in Scotland to assess and improve the quality of their advice services.
More info here: https://www.slab.org.uk/advice-agencies/scottish-national-standards-for-information-and-advice-partners/
