Contact Us
Refer to Us
You can make a referral to us by using one of the following Referral Forms:
Welfare Rights & Money Advice Referral Form Please use this referral form for welfare rights/benefits and debt issues.
EHAP (Edinburgh Housing Advice Partnership) Referral Form Please use this referral form for housing advice and court representation. This service is open to homeowners with debt, and tenants of a housing association or private landlord in debt or at risk of losing their home.
Edinburgh Council Tenants Referral for Court Representation Please use this form if you are a housing officer working for Edinburgh Council and would like to refer a tenant to our service.
How to Get to CHAI – 28 Westfield Avenue, Edinburgh EH11 2QH
There are several bus routes that stop close to our office:
- Westfield Avenue (NE) – served by buses 1, 2, 22, and 30
- Westfield Sainsbury’s (SW) – served by buses 22, 22A, 30, and Lothian Country X27 and X28
- Balgreen Road (S) – served by bus 38
At the Gorgie Park Road bus stop, which is near the McDonald’s on Gorgie Road, you can catch a number 3, 25 and 33.
You can plan your journey and check live timetables using the Lothian Buses Journey Planner.
The nearest tram stop is Balgreen, which is approximately a 10-minute walk from the CHAI office.
Limited on-street parking is available on Westfield Avenue and nearby streets.
Our exact entrance/location can be found using what3words:
///holly.knee.august
what3words has divided the world into 3m x 3m squares, and every square has a unique three-word address. This makes it easy to find precise locations, especially if standard postcodes or directions are unclear.
How to use it:
- Download the what3words app, or visit the website
- Enter ///holly.knee.august
- You’ll be directed straight to our exact location
Direct link: Open our exact location in what3words
Accessibility
Our office is fully accessible with level access from the pavement and step-free entry. If you have any specific access needs, please contact us in advance so we can make suitable arrangements.
Need Assistance?
If you are having difficulty finding us or are delayed on the day of your appointment, please call our office on 0131 442 2100 and we’ll be happy to help with directions.
