Where We Work
As well as our office-based advice services we operate within various city-wide settings including GP practices, council offices, hospitals, schools, Early Years Centers, mental health and addiction recovery hubs and community centres.
Projects & Locations
Our office is located at 28 Westfield Avenue, Edinburgh EH11 2QH.
Advice appointments are available from Monday to Friday. Book an appointment by phoning 0131 442 2100 (10am to 3pm).
We also provide advice and support in a range of outreach locations:
For surgery patients only
Book through locality Community mental health teams
South West locality
South-East Locality
North-East Locality
North-West Locality
Book through locality recovery hub workers
South-East Locality
South-West Locality
North-East Locality
North-West Locality
Referrals are made by health professionals.
- Astley Ainslie Hospital
- Ballenden House, The Works
- North-East Locality at The Whitehouse, 70 Niddrie Mains Road. To book, phone 0131 652 6320.
- South-West Locality, by phone. Phone CHAI for availability.
- South-East Locality, by phone. Phone CHAI for availability
Welfare, housing, and money advice for families whose children are in hospital or attending as outpatients at Royal Hospital for Children and Young People (RHCYP).
Ask to be referred by hospital staff or social work or contact CHAI directly.
We offer advice to families with school age children in Edinburgh.
- Canal View Primary School, Tuesday 9-12
- Castlebrae Community High School, Thursday 9-12
- Castleview Primary School, Tuesday 9-12
- Clovenstone Primary School, Thursday 9-12
- Craigintinny Primary School, Tuesdays 9 – 12.30
- Craigour Park Primary School, Monday 9-12
- Craigroyston Primary School, Thursday 9 – 12
- Forthview Primary School, Wednesday 9 – 12
- Gracemount Primary School, Monday 9 – 1pm
- Leith Academy, Wednesday 11-2pm
- Leith Primary School, Thursday 9 – 1pm
- Niddrie Mill Primary School, Wednesday 9-12
- Pirniehall Primary School, Monday 9-12
- Sighthill Primary School, Wednesday 9-12
- Wester Hailes High School, Monday 9.45-12.45pm
For more info or to make a referral, please contact: chai@chaiedinburgh.org.uk. Alternatively, you can call us on 0131 442 2100 or request an appointment through your child’s school.
Maximise! also has an Early Years Project for families with children at the following 10 Early Years centres:
Craigmillar, Fort, Granton, Greendykes, and Moffat (in North Edinburgh) and Calderglen, Hailesland, Gilmerton, Sighthill and Stenhouse (in South Edinburgh).
If you would like more info about this service, please speak to centre staff or use the contact details above.
If you have a young family and live in the South-East or North-West of Edinburgh, our Financial Capability Worker may be able to assist with income maximisation, housing and debt advice. Ask your Health Visitor for a referral to the Growing Families project.
Book appointments through CHAI on 0131 442 2100.
- CHAI Office: Housing and money advice for tenants and homeowners, including representation in the Sheriff Court and First-Tier Tribunal for Scotland.
- Sheriff Court – Court Door advice: Friday 9.30 – 10, Court 14
- Sheriff Court EHAP Appointment: This outreach is not available at present.
Money advice for tenants of the following housing associations: Book through your housing officer
COSS Community One Stop Shop Broomhouse, Wednesdays 5-8pm, appointments and drop-ins.