Where We Work

As well as our office-based advice services we operate within various city-wide settings including GP practices, council offices, hospitals, schools, Early Years Centers, mental health and addiction recovery hubs and community centers.

Projects & Locations

Our office is located at 28 Westfield Avenue, Edinburgh EH11 2QH. 

Advice appointments are available from Monday to Friday. Book an appointment by phoning 0131 442 2100 (10am to 3pm).

We also provide advice and support in a range of outreach locations:

Book through locality Community mental health teams

 South West locality

South-East Locality

 North-East Locality

 North-West Locality

  • Book through locality recovery hub workers

South-East Locality

South-West Locality

 North-East Locality

 North-West Locality

City-wide (for prison leavers)

Referrals are made by health professionals.

  • North-East Locality at The Whitehouse, 70 Niddrie Mains Road. To book, phone 0131 468 1934.
  • South-West Locality, by phone. Phone CHAI for availability. 
  • South-East Locality, by phone. Phone CHAI for availability. 

Welfare, housing, and money advice for families whose children are in hospital or attending as outpatients at Royal Hospital for Children and Young People (RHCYP).

Ask to be referred by hospital staff or social work or contact CHAI directly.

Our Advice In Schools Project offers advice to families with school age children at 16 schools across Edinburgh with some limited additional capacity citywide. To access this service, please contact your child’s school directly, call 0131 442 2100 or email We are currently giving advice in the following schools:  

Maximise! also has an Early Years Project for families with children at the following 10 Early Years centres: 
Craigmillar, Fort, Granton, Greendykes, and Moffat (in North Edinburgh) and Calderglen, Hailesland, Gilmerton, Sighthill and Stenhouse (in South Edinburgh). 

If you would like more info about this service, please speak to centre staff or use the contact details above.

If you have a young family and live in the South-East or North-West of Edinburgh, our Financial Capability Worker may be able to assist with income maximisation, housing and debt advice.  Ask your Health Visitor for a referral to the Growing Families project.  

Short-term tenancy support – only for tenants of Melville Housing Association.

Book through your housing officer.

Book appointments through CHAI on 0131 442 2100.

  • CHAI Office: Housing and money advice for tenants and homeowners, including representation in the Sheriff Court and First-Tier Tribunal for Scotland.
  • Sheriff CourtCourt Door advice: Friday 9.30 – 10, Court 14
  • Sheriff Court EHAP Appointment: This outreach is not available at present.

We provide advice to young people aged 16 to 25 at the Rock Trust, 55 Albany St, Edinburgh EH1 3QY.